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Technical outage delays report cards at some Gauteng schools

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By Levy Masiteng 

Some Gauteng schools will issue Term 2 report cards late after a technical failure disrupted access to SA-SAMS, the national school administration system used to capture and finalise learner records.

The disruption comes as schools prepare to close for the end of the second term on Friday, with learners expected to return on 21 July.

“On behalf of the Gauteng Department of Education, I extend my sincere apology to learners, parents and school staff affected by this delay. We understand the importance of report cards in tracking learner progress and planning for the academic term ahead,” said Gauteng MEC for Education, Sport, Arts, Culture and Recreation, Lebogang Maile.

He said system administrators and technicians were working to restore full functionality and normalise access.

Maile urged affected schools and parents to allow the technical process to be concluded so that report cards could be issued without compromising the integrity and accuracy of learner records.

“We are confident that the technical teams handling the matter will restore the system soon. We appreciate the patience shown by schools, learners and parents as this process is being resolved,” he said.

The provincial education department said it would continue to keep schools informed as progress is made.

INSIDE EDUCATION

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